Return Policy

Last updated July 12, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at info@desfabin.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

DesFabin INC

Attn: Returns

6001 Georgia Ave  

West Palm Beach, FL 33405  

United States  

 

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be returned or exchanged:

 

     ●     Any items that need "Freight Shipping" to be transported safely   

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

  

     ●     A 25% restocking fee will be charged for all returns in excess of $500.00.     

     ●     Sale items are FINAL SALE and cannot be returned.     

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

info@desfabin.com